How to contact us

Call us

You can call us on 0117 924 7309, from 9am - 4pm, Monday to Friday, except Bank Holidays.

Talk to us online

If you are a member, you can log in to the member portal and send us a secure message.

Email us

Email us at info@gwcu.org.uk.

May bank holidays

Early May bank holiday: 6 May, 2024

CLOSED

Please make sure that all payment requests are received by 3pm on Friday 3 May to ensure payments are processed before the extended bank holiday weekend. 

Spring bank holiday: 27 May, 2024

CLOSED

Please make sure that all payment requests are received by 3pm on Friday 24 May to ensure payments are processed before the extended bank holiday weekend. 

If you have a query outside of the given opening hours then our Frequently Asked Questions (FAQ) page may provide more immediate answers to our most common queries.

See our FAQs